Our cover is ideal if:

• You’re a homeowner or landlord
• The concerned property is in the Doncaster area
• Your home is a house, bungalow, or flat used for domestic purposes
• Your boiler is powered by mains or LPG gas
• Your boiler and home systems are in good working order when you join

We repair any make, model, or age of domestic gas boiler — as long as it’s in good working condition.

You will have to cancel your current cover following their cancellation policy. You can then set up Cover with AT Boiler Care. Please consider our 14 day exclusion policy.

Our care plans don’t have an excess charge. If your current Care Plan covers your issue, then there won’t be any charges. If your problem isn’t covered under your current Care Plan, we may still be able to resolve your problem with a pre agreed price.

All issues that are covered on your plan should be reported as soon as possible, Via our online booking system or by calling 01302 816002. Click here to book an appointment, if you have a repair that needs sorting.

All our available appointments can be booked online here, or alternatively you can call 01302 816002.

You can find the full terms and conditions here.

Firstly check what cover you need by viewing our plans, we offer Standard Cylinder & Unvented Cylinder Plans for your specific needs, so please check which plan type you need. Click ‘Get Started’ to enter the checkout process and enter your Personal Care Plan Details.

After the location check, to ensure you are within our covered area, you will then authorise the set up of a monthly Direct Debit with ‘Go Cardless’ which is our payment provider.

Once you have setup the Direct Debit to us, you will receive a welcome email with to finish the setup of your account by choosing a unique password for your account.

You have now successfully set up an AT Boiler Care Plan, once we have been notified the Direct Debit has been successfully authorised your plan will be active.

We currently cover the Doncaster area only. During checkout, we do a location check on the Postcode you have entered for your Care Plan to ensure it matches our covered area. If you are not within our covered area, you will receive and error notification and be unable to proceed to payment.

The best way to manage your Care Plan is through your AT Boilers account. From here you can view and manage your Care Plan. Alternatively please email support@atboilers.co.uk.

You can request cancellation of your Care Plan directly from your account under the Subscriptions Tab, on the specific subscription you wish to cancel. Before cancelling, please refer to your care plan’s terms and conditions. In there are our terms for cancelling your policy. Please read these carefully to help you understand, if you will have any cancellation costs to pay. Any cancellation cost will be invoiced to you upon cancellation as per our terms and conditions.

You can update your payment details by logging into your account, navigating to the “Subscriptions” tab, and selecting “Change payment method” next to your subscription.